Field Notes · Common Questions
Quest
Field Guide
Everything you need to know
Everything you need to navigate your membership, install your presets, and make the most of your creative journey — all in one place.
The Membership
How does the Quest subscription work?
Each month, we release a new premium preset collection. As a Quest member, you receive a monthly preset credit, refreshed on the Members Homepage each month. Use it on the newest release or choose from 70+ previously released collections — the choice is always yours.
What's in a collection?
A full set, not a single preset. Most collections include a creative profile, 3 presets built on it, and 3 tools that push the look further. Some of the earlier sets and the toolsets include more — every collection lists its full contents on its overview page.
What is included with my subscription?
Your Quest membership includes:
- A new premium preset collection released each month
- A monthly preset credit refreshed on the Members Homepage
- Access to 70+ previously released collections
- A new Trail Mix recipe every two weeks
- Your Expedition Log — your trail, library, and every credit code in one place
- Complimentary access to Archipelago Presets Society
Is there a minimum monthly commitment?
There are two subscription options: one (1) month or six (6) months. The one-month option is $12 USD, billed monthly. The six-month option is $60 USD, billed once every six months — which works out to $10 a month. Your first fee is charged at sign-up, then renews automatically on your chosen cycle for as long as your subscription remains active.
Can I purchase sets released prior to my subscription?
Yes — sets released before you joined can be claimed with your monthly credit, or purchased outright. Members receive exclusive member pricing on every past collection.
What happens to unused credits if I cancel?
Your monthly credit comes with an active membership, and your codes live on the Expedition Log — which is for current members. Credits don't roll over, bank up, or get refunded, so if you have any you haven't spent, use them before your membership ends. Everything you've already claimed is yours to keep either way. If you rejoin later, your credits start fresh from your new join month.
Forgot to use your credit?
No problem. Reach out to us at support@archipelagoquest.com, let us know which month you missed, and we'll get your credit code sent to you via email.
Your Presets
What version of Lightroom do I need?
Quest Presets & Profiles are designed for the newest Adobe Lightroom subscription versions. Always run the most up-to-date version of Lightroom or ACR/PS to take full advantage of Quest tools. They are also compatible with the current Lightroom Mobile App, but must be installed on desktop first to sync to mobile. Quest presets will not work with older standalone versions of LR/ACR.
How do I install the Quest presets & profiles?
Full step-by-step instructions are available on our Install Page.
Can Quest presets be used in Lightroom Mobile?
Yes — but they must be installed in the desktop version of Lightroom CC first in order to sync to the mobile app. We have a video tutorial that walks you through the full process.
Will these presets work on various camera platforms?
Quest presets & profiles are designed to work on RAW files in Adobe Lightroom Classic, Lightroom CC, and ACR in Photoshop. They can be used on JPG files in Lightroom, though results will differ as JPGs have in-camera edits already applied. They were developed and tested on RAW files from Canon, Nikon, Sony, Fujifilm, Pentax, and Leica, among others.
How many computers can I install these presets on?
Each license includes a five (5) seat license — authorizing up to five natural persons and/or computers within your organization. If you require additional seats, contact us at support@archipelagoquest.com.
Your Account
How do I reset my Quest membership password?
You can reset your Quest membership password right here.
How do I cancel my Quest subscription?
Your subscription can be cancelled at any time — your membership will not renew after the current billing period ends. You keep access to gated content for the remainder of your billing cycle, and all presets you downloaded during your membership are yours to keep. If you have unused monthly credits, spend them before your membership ends — they don't carry over.
- Log into your Customer Account
- Click Account, then Memberships
- Click on the member area you want to cancel
- Click Go Manage Subscription
- Click Cancel Subscription, then confirm
How do I recover lost presets?
Make sure you are logged in to the Quest Members page, then select the Account button in the top right. From there, select the Orders tab, find the order you wish to recover, and click Download item. We recommend always keeping a backup of your original ZIP files.
Can I get an invoice for my order?
Yes — the email confirmation you receive with your Quest order includes the invoice. To save a copy, select Save as PDF or click Print → Save as PDF from your browser options.
Policies
What payment options are accepted?
Quest subscriptions accept Visa, MasterCard, American Express, Discover, Diner's Club, and JCB. Note that debit credit cards (such as Visa Debit) cannot be used for subscriptions.
Can I share these presets & profiles?
No. You are not permitted to share, distribute, copy, transfer, sell, or re-license any Quest products or services, nor modify and resell them as your own. Violations are considered an infringement of Red Leaf's intellectual property rights and may result in membership termination and/or legal action.
What is your return policy?
All sales are final. There are no refunds, exchanges, or returns — including for software or camera incompatibility. Please verify compatibility requirements before purchasing. Refunds for accidental duplicate purchases are subject to transaction fees. Products are delivered as digital downloads — no copying or reproducing beyond your licensed use is permitted.